Shipping & Returns
Guaranteed Christmas delivery with FREE Shipping through December 12, 2014.
If your gift does not arrive by December 24, 2014, we'll issue you a full refund. Orders must be paid for and final design approved by December 12, 2014.
Please note we are not responsible for delivery delays due to severe weather and other adverse conditions.
Most orders ship within two business days from approval and payment of your proof. For specific delivery dates, please note it in the Further Comments section of the order form. We'll do our best to meet your deadline and contact you for details on upgrading shipping.
What shipping methods do you offer?
Our standard shipping is free for the lower 48 United States, on most items*. Depending on the weight of the item, standard shipping is either US Mail or UPS Ground.
You may also upgrade through UPS. We offer Ground, 3rd Day, 2nd Day, and Next Day Air.
We ship from the 46040 ZIP code.
How long does standard shipping take to arrive?
We cannot guarantee delivery times with US Mail, but most orders arrive within 2-5 business days. We ask that you allow 10 business days before contacting customer service.
Barring extreme weather conditions, UPS shipping is guaranteed by ship date.
Do you ship internationally?
Yes, but additional fees apply. The same applies to APO shipments. Please email or chat with us about shipping quotes and options.
All of our products come with a 90-Day Guarantee. If, for some reason, you are unsatisfied with your item(s), please ship them back to:
289 Business Park Dr.
Fortville, IN 46040
Customer is responsible for shipping fees associated with returned items.
*Some larger items may require shipping on a skid; additional charges apply