PlaqueMaker.com is a customer service business.
“I didn’t think it would be possible to get a plaque made and sent in such a short amount of time, but in less than a week the plaque was in my hands. The proof really does not do it justice, they did such an amazing job. It exceeded my expectations. It was a lovely gift to present someone.”
Since 2005, the Better Business Bureau serving Central Indiana (BBB) -and customers everywhere- have been congratulating PlaqueMaker.com as a business that meets the organization’s good faith commitment to resolve any consumer issue. For 17 years running, PlaqueMaker has conducted exemplary advertising, selling and customer service practices that are creating and maintaining consumer trust in our business, earning BBB Accreditation.
“It’s been often the practice for consumers to say a simple ‘thank you,’ and move on. However, I’d like to add a bit more than that. The members of the staff at PlaqueMaker TOTALLY came thru for me when I needed them most and made my time in need painless. A total of 4 days was all they needed to get things done. I thank each and every one of you guys from the bottom of my heart.”
The BBB’s Code of Business Standards are based on these eight principles:
● Build Trust
● Advertise Honestly
● Tell the Truth
● Be Transparent
● Honor Promises
● Be Responsive
● Safeguard Privacy
● Embody Integrity
“Cannot say enough about the superb customer service provided by PlaqueMaker. They worked with me through a couple of iterations to get my sign letters just right and they are! Fast shipping and a high quality product. Thank you!”
PlaqueMaker’s A+ BBB rating is determined from 13 factors, which include business size, number of consumer complaints and timely resolution. Based on our 15+-year history, the minimum amount of consumer complaints and our excellent customer service in resolving them, our rating was raised to the highest achievable.
“I just got my signs delivered today and all I can say is that you all did a wonderful job. They were quickly made and shipped, and exceeded my expectations. The next time I need something made I will certainly order for you.”
All we can say to all of our customers is, thank YOU for your loyalty, your business and for showing us some love. We love you back! And really enjoy making your customized dreams come true.