May I fax or phone in my order?
Orders must be submitted through our website or via email.
How many proof revisions may I receive?
Besides your initial proof, we will send you two more proofs. After that, you will be allowed one final change before a $10 design fee is assessed.
What is included in your price?
Our price includes your design, which comes with unlimited chracters and one piece of artwork. Your engraving or printing is included, as well as standard shipping on most items*. Only Indiana residents pay 7% sales tax. For each additional piece of artwork a $10 fee is assessed.
What sorts of discounts do you offer?
Discounts are determined by quantity of duplicate items. To receive a quantity discount, the item must be the same size and material, must be shipped to the same address, and appear under the same order number. The quantity discount may be revoked for orders that use multple image files, including PDFs.
I am paying by check, how do I approve my order?
Please contact Customer Service to indicate your intent to pay with a check.
Your order will ship two business days after we process your check.
Mail checks to:
250 Business Park Drive
Fortville, IN 46040
Why can't I see item options or checkout?
Information About Browser Requirements & Troubleshooting
*Larger items may require shipping on a skid; additional charges apply