Saying “thank you” to employees, co-workers, customers and partners has new caché, especially when it comes to outperforming those who don’t.
● employee morale and quality of service improve
In tandem with evaluation methods such as feedback, accountability and goal-setting, employee recognition helps drive the kind of performance that makes companies and their employees winners.
1. Recognition is based on measured results and specific behaviors –and tied to company values or goals, which starts to create a corporate culture of right action in terms of customer service, innovation, teamwork and revenue.
2. Recognition is social, meaning anyone in a company can recognize anyone else –in a totally public way. In addition to top-down thanks, research shows that employees think peer recognition is a critical factor in corporate success, and can be more meaningful because it’s coming from your peeps in the trenches.
3. Recognition is shared in the monthly newsletter and company blog, creating an environment of encouragement and learning.
4. Recognition is easy to do and happens all the time. Many programs are implemented online, where employees can recognize each other using points and the transactions occur in seconds.
In the corporate world as in life, saying thank you to someone who deserves it gives amazing results. Just think what an award or a plaque might do!